There also needs to be reasonable policies in place to reduce the risk of administrative error (or malicious action) causing a data loss or breach of privacy for the user of a managed device. There needs to be clear communication between the parties to ensure that expectations are properly set. Mobile device management requires a level of trust between the end users in your organization and the people responsible for managing the MDM platform. Those two types of concerns can be addressed separately, but before I go into that in more detail I just want to point out that this is not a purely technical problem to solve. For the purposes of this blog post I’m going to be looking at Microsoft Intune, but other MDM solutions will have similar capabilities and if you want to know about those then you should investigate that further with your MDM vendor of choice. For most people the concerns are around private information such as text messages and photos, while others are concerned about the level of control that the company gets over their device. When mobile device management is being used there are often concerns by end users about what the company can see on their mobile devices.
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